IndiaInsurance
13th August 2010, 08:50 AM
Public sector insurance companies outperform their peers in the private sector in customer satisfaction when it comes to providing auto insurance in the country. National Insurance ranks highest with a score of 831 on a 1,000-point scale, performing particularly well in all six factors such as interaction, claims; product/policy offerings, renewal/purchase process, billing and payment process and premium/price for coverage offered. Two other public sector insurers, United India and New India Assurance, achieved scores of 823 and 806 respectively, according to the JD Power Asia-Pacific 2010 India Auto Insurance Customer Satisfaction Index study. The study, now in its second year, ...
More... (http://in.biz.yahoo.com/100812/50/baw3un.html)
More... (http://in.biz.yahoo.com/100812/50/baw3un.html)