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IndiaInsurance
9th November 2011, 07:52 AM
Consumer activists are still sceptical about the series of steps being taken by the regulator to protect policyholders' interests, but one cannot deny the need for a campaign to create awareness about the intricacies of the existing grievance redressal mechanism.

More... (http://economictimes.indiatimes.com/personal-finance/insurance/analysis/how-policyholders-can-redress-grievance-online/articleshow/10660698.cms)